Client Management
Design talent alone doesn't build a practice. Client management—the ability to find clients, scope work, set prices, manage relationships, and navigate difficult situations—determines whether a design business thrives or struggles. Great client management creates the conditions for great work.
In this section
Client Communication
The skills and practices for effective, professional interaction with clients.
Feedback Handling
Managing client input to improve work and maintain productive relationships.
Pricing Strategies
How to price design work in ways that are profitable, fair, and sustainable.
Project Management
Keeping design work on track, on budget, and on target.
Proposals And Contracts
The documents that define engagements, protect both parties, and set projects up for success.